Client Satisfaction Services

We regularly send out Client Satisfaction Forms for clients to complete and return, anonymously if desired. Many are returned, some with contact details provided; some not. We receive many thank you cards and, increasingly, email messages of thanks.

The high volume of repeat business , we think,  is testament itself.

A sample of responses is included below.

I have no comments or suggestions that would help to improve the level of service.  However, I would instead like to comment at the wonderful level of service I received from all members of staff especially Mrs Fletcher who has been an invaluable support for both myself and my family.

– Client Satisfaction Questionnaire

  • Accreditations

  • Conveyancing Quality
  • Family Law Advanced
  • Resolution
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