Llewellyn-Jones is committed to providing a professional and cost effective legal service.

To monitor that service it would help us if you would complete the following questionnaire which makes sure that you are happy with the service that you have received. This will also help us to understand better the need of our clients and where necessary make improvements.

We would appreciate it if you could please take the time to complete this client questionnaire.

We will not publish any of the information on our website. Neither will we pass any information on to any other body or organisation. The survey is for our benefit only for the matter of reviewing the service we provide and the response is sent to an email address within Llewellyn-Jones.



    Please rate how you found the service using the following guide;

    1 – Strongly disagree, 2 – Disagree, 3 – Neither agree nor disagree, 4 – Agree, 5 – Strongly agree

    Were we polite and professional in our dealings with you?

    How informative did you find our staff?

    Would you recommend us to a friend?

    Do you feel that the fees as charged are fair?

    Was the technical knowledge satisfactory?

    Advice

    Did we explain the law and procedure in a way that was easily understood?

    Are you happy with the service that you received?

    Were you provided with clear information and kept updated throughout the matter?

    Do you feel that the advice that you were given was suitable and took account of your circumstances?

    Do you feel confident that we showed that fair treatment of clients was an important issue to the firm?



    Thank you for completing this questionnaire. Your responses are completely confidential. However if you would like us to contact you to discuss any of the issues raised, please complete your name, address and contact details below:

    If you do not require us to contact you please leave this section blank




    • Accreditations

    • Conveyancing Quality
    • Family Law Advanced
    • Resolution
    • Cyfreithiwr i'r Teulu cydweithredol